Address

No. 4 Shizhaishan Road, Huangdao District, Qingdao City, Shandong Province, China

Phone

+86-532-84136116

Email

grandlink@grandlinkin.com

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM

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No. 4 Shizhaishan Road, Huangdao District, Qingdao City, Shandong Province, China

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Frequently Asked Questions

Find answers to common questions about our products and services

What types of products do you offer?

We offer a comprehensive range of optical communication equipment including OTDR devices, Fiber Fusion Splicers, and Test & Measurement tools. Our product portfolio covers all your fiber testing and measurement needs.

Do you provide technical support?

Yes, we provide comprehensive technical support including product training, installation guidance, and troubleshooting assistance. Our expert team is available to help you get the most out of your equipment.

What is your delivery time?

Our standard delivery time is 3-7 business days for in-stock items. For custom orders or special requirements, delivery times may vary. We provide tracking information for all shipments.

Do you offer warranty on your products?

All our products come with a comprehensive warranty. The warranty period varies by product type, typically ranging from 1-3 years. We also offer extended warranty options for additional coverage.

Can you provide custom solutions?

Yes, we specialize in providing custom solutions tailored to your specific requirements. Our engineering team can modify existing products or develop new solutions to meet your unique needs.

How can I get a quote?

You can request a quote by filling out our contact form, calling us directly, or emailing our sales team. Please provide details about your requirements for the most accurate pricing.